Shipping Policy
At House of KAD, we are committed to delivering your orders safely and on time. Please read our Shipping Policy to understand how your orders are processed and delivered.
Shipping Coverage
We currently ship across India and aim to deliver your order to all serviceable locations.
Order Processing
Orders are typically processed within 1–3 business days after order confirmation.
Orders placed on weekends or public holidays will be processed on the next working day.
During sale events, festive seasons, or periods of high order volume, processing times may take slightly longer.
Shipping Charges
Shipping charges, if applicable, will be displayed at checkout before you complete your purchase.
Free shipping offers may be available during promotional periods and will be communicated on our website.
Delivery Timeline
Standard delivery generally takes 3–7 business days, depending on your location.
Deliveries to remote or non-serviceable areas may require additional transit time.
Delivery timelines are estimates and may vary due to courier delays, weather conditions, public holidays, or other unforeseen circumstances.
Courier Partners
We work with trusted courier and logistics partners to ensure your order is delivered safely and securely. The courier partner may vary depending on your delivery location.
Order Tracking
Once your order has been shipped, you will receive tracking details via email, SMS, or WhatsApp (where applicable), allowing you to monitor your shipment.
Delivery Attempts
Our courier partners will make multiple delivery attempts. If delivery is unsuccessful due to an incorrect address, recipient unavailability, or refusal to accept the order, additional shipping charges may apply for re-delivery.
Address Accuracy
Customers are responsible for providing accurate and complete shipping information. House of KAD will not be responsible for delays or failed deliveries caused by incorrect or incomplete address details.
Damaged or Tampered Packages
If you receive a package that appears damaged or tampered with, please refuse delivery if possible and contact our customer support team immediately with photographs of the package.
Changes to This Policy
House of KAD reserves the right to modify this Shipping Policy at any time without prior notice. Any updates will be posted on this page.
Contact Us
For any shipping-related questions or assistance, please contact us:
House of KAD
Email: kadtextile@gmail.com
Phone: +91 7976371035/ 7062241817