Exchange Policy
At House of KAD, we are committed to providing quality products and ensuring customer satisfaction. Please read our policy carefully before making a purchase.
No Return & No Refund Policy
We do not offer returns or refunds on any products once they have been delivered. We encourage customers to review product details, sizing, and specifications carefully before placing an order.
Exchange Policy
We offer exchanges within 7 days from the date of delivery, subject to the following conditions:
Exchange Eligibility
To be eligible for an exchange:
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The exchange request must be raised within 7 days of receiving the order.
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The product must be unused, unworn, unwashed, and in its original condition.
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All original tags, labels, packaging, and accessories must be intact.
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The product must not show any signs of use, damage, stains, perfume, or alteration.
Non-Exchangeable Items
The following items are not eligible for exchange:
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Products that have been used, washed, or altered.
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Products returned without original tags or packaging.
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Clearance, sale, or promotional items (unless otherwise specified).
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Products damaged due to customer misuse.
How to Request an Exchange
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Contact our customer support team within 7 days of delivery.
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Share your order number and the reason for the exchange.
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Our team will review your request and provide further instructions.
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Once the returned product passes our quality inspection, the exchange will be processed, subject to stock availability.
Exchange Approval
All exchange requests are subject to inspection and approval by House of KAD. We reserve the right to reject any request that does not meet the eligibility criteria mentioned in this policy.
Contact Us
For any exchange-related assistance, please contact us:
House of KAD
Email: kadtextile@gmail.com
Phone: 91 7976371035/ 7062241817